RESERVATIONS
Some minimum stays apply during peak seasons in the High, Mid and Green seasons. Properties restricted to weekly rentals only must be rented Saturday to Saturday. Some properties are restricted to weekly rentals all year.
Monthly rentals are available February through December. Monthly reservations may not be allowed at all properties during December and January. However, the early portion of December and late portion of January may be available at a discounted weekly rate, if you are also renting the property for all of November and/or February.
HOMES
High Season: Most houses and duplexes are available for weekly rentals only Saturday to Saturday.? Check the website or with a reservation agent for last minute cancellations, for the possibility of less than a full week rental, in the high season.
?Mid Season and Green Season: Most are available with a 3 to 4 night minimum.
CONDOMINIUMS
High Season: Less than weekly stays may be available if reserved after January 15th. Three night minimum stays are available for certain properties.
Mid Season and Green Season:? 2 or 3 nights minimum stays available for certain properties.
Check-in
Where: Your check-in location will depend upon the location of the accommodation you select. You will be advised with your reservation confirmation of your check-in location, address and directions. The following Properties have On-site check-in - Green Forest Studios.
When: Between 3:00 PM and 5:00 PM on scheduled arrival date. Please notify if you plan to arrive after 5:00 so arrangements can be made for late check-in. In peak season some accommodations may not be ready by 5 PM. Properties must be cleaned before releasing keys for occupancy and therefore check-in time can not be guaranteed.? Please be patient should this occur
Why: To check in, settle your account; pick up your accommodation packet with keys and parking pass.
Late Arrivals: Upon your arrival, your accommodations packet will be in our convenient late check-in box, provided all rent and applicable fees have been paid in advance as per policy. If you will arrive late you must make advance payment arrangements.
Check-Out
Where: Return keys to our Green Forest Studios office
When: 12:00 AM. Departures after 12:00 AM are subject to a charge equal to one day?s rent and tax.
Check-out Responsibilities: See Rules & Regulations in your check-in package and as posted in the property.? Leave property reasonably clean. Leave all kitchen items such as dishes and utensils clean and in original location, close all windows and doors and dispose of trash in outside disposal locations.
Security Deposit
Security Deposit amounts varies by property. A security deposit plus a $30.00 non-refundable processing fee is required to confirm your reservation and payment of this amount is due within 10 days of the date of booking or the reservation may be cancelled.. This deposit will be applied to your rent at check-in and therefore not refunded after departure. Multiple week rentals require an additional deposit.
Cancellation and Change Policy
15 days for condominium daily or weekly rentals
90 days for homes and duplexes in the High Seasons and Mid Season; 30 days in Green Season.
Occupancy
The number of guests, including children, is limited to the sleeping capacity. Exceptions may be made for infants under the age of 2.? Underage individuals are not permitted to rent. Person checking in must be the person who is renting the unit. Any reservations obtained under false pretence may be subject to loss of deposit and/or rent. Guests under the age of 25 must have direct adult supervision at all times when on rental premises. No loud parties, loud gatherings or illegal activities are allowed. Motor homes or campers are not permitted to hook up to utilities on any rental premises. Absolutely no unit will be rented to vacationing students who are not accompanied by parent or guardian of age. Parent must be actually staying in the unit with the students the entire length of the reservation.
Eviction
Guests may be asked to immediately vacate rental premises, without refunds or compensation, in the event of unnecessary and loud noise (nuisance or disturbance), breaking condominium association rules or other illegal activities. Any reservation obtained under false pretence and not adhering to minimum age and supervision requirements is subject to immediate eviction without refund or compensation.
Substitution
We reserve the right to substitute comparable accommodations without notice or liability should the reserved unit be out of order or not available for any reason. When comparable accommodations are not available, renter will have the option of selecting from available properties at the published rate or receiving a complete refund of the reservation deposit and all pre paid rent.
Pet Policy
No pets are allowed.
Linens, Towels and Supplies
Bed linens, blankets, pillows and towels are provided, along with a starter supply of soap and bathroom tissue. Daily linen service is not offered at this time, except at a few specified properties.
Furnishings and Decor
All rental properties are equipped with water heater and air conditioning, microwave, coffee maker and toaster and cable TV unless noted otherwise. Because the properties are privately owned, decor, style, colour schemes and furnishings will vary. There are no guarantees that the standards provided by the owner are compatible with those of the guest. Furnishings are subject to change without notice. No refunds will be given for any appliance or equipment malfunction. We will make every effort to repair or replace as soon as possible during your stay.
Maintenance
Every effort is made to maintain the accommodations in good repair. All repairs will be handled as quickly as possible. No refunds will be provided due to inoperable appliances or common area pools, hot tubs, elevators or any other common area amenities, infrastructure or equipment.
Keys
Keys must be picked up and returned to the check-in location. A $25 charge will be assessed for each key not returned .? A service fee of $25.00 during normal business hours and $50.00 after 5:00 PM will be immediately charged to your account if a key is lost or should Tropical Felgate be called to unlock a unit due to a guest being locked out. The guest is liable for incurred expenses should it become necessary to contact a locksmith.
Parking Restrictions
Most condominium associations allow one vehicle per unit. Condominiums and most homes prohibit boats, trailers, jet skis and motor homes. Please consult your reservation agent should you wish to bring any of these type vehicles. Any vehicle not displaying required parking passes will be subject to being towed by the Building Owners Association, at vehicle owners? expense.
Grilling
Using outdoor grills is prohibited on decks, porches, and balconies of all condominiums and beach houses and duplexes. Most condo buildings, duplexes and houses have BBQ areas.
Inspection/Showing of Units for Sale
We reserve the right to enter rental premises at any time for the purpose of inspection, repair, or other management requirements. In the event that the property you are renting is on the market for sale, we may need to show the property during your visit. We will make every effort to schedule the showing at a convenient time. No inconvenience discount is allowed.
Additional Information
All units are leased without regard to race, color, religion, sex, national origin or handicap.
Due to liability issues, we are unable to provide prospective renters with keys to preview properties.
Prices, furnishings and taxes are subject to change. All properties are privately owned, and the d?cor and furnishings will differ based on the owner?s personal taste. We reserve the right to change unit assignments if the need arises.
Please note that certain photographs may be photographs provided by owners and the furnishings may not be the same as shown. We have made every effort to ensure that all the information in this website is current and accurate. We cannot be held responsible for errors or changes made by owners
