HotelHilton Papagayo Costa Rica Resort & Spa

welcome to Hilton Papagayo Costa Rica Resort & Spa

Hotel Type: Hotel

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TERMS AND CONDITIONS
EARLY DEPARTURE FEE: In the event a guest checks out prior to the guest's reserved checkout date, the Hotel will add an early checkout fee to that guest's individual account. Guests wishing to avoid an early checkout fee should advise the Hotel at or before check-in of any change in planned length of stay. The current early departure fee is the total length of stay charge, subject to change.
CANCELLATION POLICY:
Individual cancellations must be received by the cut off date, after cut off date there will be a charge of two night?s room and tax. Company will be assessed this charge through either a deduction from the prepayment or direct billing to your account, whichever applies.
NO SHOW:
No refund for reservations during Christmas, New Year?s and Easter Week for the entire stay contracted. Rest of the Season 3 night?s penalty applies.
NAME AND DATE CHANGES: Changes to reservations before cut off have no charge, after cut off there will be a surcharge of $10. for each change.
CHECK-IN/CHECK-OUT TIMES: Our check-in time is 3 pm, checkout time is 12 pm. All times are local hotel times.$15 per person per hour for late check out. All guests arriving before hotel's check-in time will be accommodated as rooms become available. Our Guest Services Department can arrange to check baggage for those guests arriving prior to hotel's check-in time when rooms are not yet available.
BAGGAGE HANDLING FEE: Payment of bag handling/porterage fees is the responsibility of the individual guest. As a guideline, the current fee is $2 per roundtrip. If baggage handling is requested, Company must provide the guest?s arrival and departure time.